Touch FM Pride Of Warwick 2014 Customer Care Award
We are proud to have our Customer Care acknowledged by Touch FM in the Pride of Warwick Awards. Judges were looking for cases where customers were treated with care, courtesy and respect. A perfect example of our customer care occurred in early 2014 when a mother in distress phoned us to repair a window she had to smash in order to get to her ill daughter. Our Glazing Manager, could hear the mother was very upset and instructed the glazier going to repair the window to collect a bunch of flowers en route. This small act of kindness was greatly appreciated by the mother in what was possibly her darkest hour and the next day Steve received a thank you card commending this small but significant action.
Which? Trusted Traders
Which? Trusted Traders recognise reputable traders, to support trustworthy local businesses and help customers. We are proud to have become partners with Which? Trusted Traders after satisfying their rigorous assessment process. Which? contacted a random selection of our previous customers, so we would like to thank you for helping us achieve this prestigious accolade. Which? were also impressed with our comprehensive guarantee and after sales service. Any of our customers can leave a review on our Which? Trusted Trader listing.
Warwick Folk Festival 2014 - 24th to 27th July
The Festival, which will celebrate its 35th year, takes place from Thursday 24 – Sunday 27 July at Warwick School. The festival is expected to attract record numbers and tickets are selling fast, especially for headline act Richard Thompson. The packed programme of over 130 events includes concerts, ceilidhs, workshops, a crafts and music fair and the return of Panic Circus. Plus there’s a vast array of colourful dance displays, pub music sessions and open air concerts in the historic town centre.
Warwick Folk Festival - 25th to 28th July 2013
We go to the Warwick Folk Festival every year, you really can't beat the great atmosphere, local real ales and long beards! The chance to hear some of the UK's best folk artists from the comfort of the Warwick School campus shouldn't be missed.
If you haven't been before, we recommend getting a day ticket, which can be bought from the website or collected from The Bridgehouse Theatre box office. It gives you access to the Festival show-ground site and the host of shows, the craft fair and the fantastic food stalls (especially the wood-fired pizzas).
The day the Archbishop took a call from Warwick Glass
Our manager remembers phoning The Most Rev Justin Welby, who was then working as a conflict negotiator as a Canon of Coventry Cathedral, and although The Most Rev Justin Welby is now the Archbishop of Canterbury, it seems Warwick Glass will always have a place in the memory of the new leader of the Anglican Church.
In his new biography, The Most Rev Justin Welby has recounted how he once found himself 'looking up the barrell of a gun at a roadblock' when his mobile phone rang. Retrospectively this situation appears humorous, however at the time the ringing phone caused an embarrassed pause. Upon answering the mobile Welby was greeted with "Warwick Glass here, Mr Welby. Can we fit your new window this afternoon?". No wonder we had to contact Mrs. Welby that afternoon, nevertheless we're extremely pleased The Most Rev Justin Welby lived to tell the tale.
Most Loved Local Business
We have been proclaimed as one of the ‘Most Loved’ in the Double Glazing & Conservatories Category during the Best of Warwick 14 Days of Love campaign 2011. We would like to thank the huge number of people who took time to write testimonials.
Over 16,000 businesses received nominations nationwide and we emerged as the 2nd placed business Nationally in our sector and 2nd as ‘Most Loved’ business in Leamington Spa and 3rd as ‘Most Loved’ business in Warwick!